Covid-19 Information

Reviewed December 26th 2021

Staying COVID-19 Secure at Merlins Magic

We all want a fun, relaxed experience for Children but we have rules in place to keep everyone safe. 

  • We have carried out a COVID-19 risk assessment.

  • Face masks MUST be worn when entering the building and when walking around the centre. Face masks do not need to be worn whilst seated at your table. Children over 11 years old and visitors with certain health conditions are exempt and do not need to wear a mask at all.

  • Online booking is advised at all times.

  • We have cleaning, handwashing and hygiene procedures in place in line with guidance.

  • We have taken all reasonable steps to maintain a 2m distance for Adults.

  • Where people cannot be 2m apart, we have done everything practical to manage transmission risk.

  • We will be taking contact details in line with guidance for Contact, Track and Trace.

  • Balls have been removed from all ball pits.

  • Giant Lego and Mr Potato Head pieces will be cleaned with disinfectant and rotated throughout the day.

  • 6 People from 6 different households are permitted to meet indoors but due to our reduced capacity all our table sit 4 people.

  • We encourage contactless payments.

  • Adults are only permitted on the floor level of the over 4's area and restricted to 3 adults in the under 4's area.

  • Tables will be allocated to all visitors.

  • The Sensory room is closed at present.

  • The Play equipment will be fogged with disinfectant every night in line with Welsh Government Guidance.

  • Due to the rule of 6 our Birthday Parties can only be attened by 6 adults from 6 difeerent house holds and only children of those 6 adults.

If you feel unwell or have any COVID symptoms please do not visit Merlins Magic.
Thank you for your cooperation
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